If you wish to return a product, please contact our customer support team first to initiate the refund/return request.

Once your request has been reviewed and approved, our team will generate a return shipment invoice through our courier partner. You will receive the courier slip/invoice along with the necessary return instructions.

Please take the provided courier slip to the designated courier office (such as Leopards, M&P, TCS, or the courier service mentioned by our team) and hand over the parcel for return.

After the parcel has been successfully returned to us and passes the inspection process, your refund will be processed according to our Refund Policy.

Important:
• Do not return the parcel without contacting our customer support first.
• Returns sent without an approved return request may not be accepted.
• Please keep the courier receipt until your refund has been completed.